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Please be aware C & L do not take payments through the Website, when processing an order on the web page for method of payment their is a flagging option for method. Select preferred method and then submit order. Bank transfers are done through your own personal bank and Card payments are processed by phone.
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Payments can made by credit and debit cards by telephone call during office hours, payments can also be made using online bank transfer using details provided when you select the bank transfer option. Using bank transfer option please ensure in the text you include your order number and surname.
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If you have to enter our Trading name to send payment then please use; C & L FINESCALE TRACK BUILDING SYSTEMS LIMITED
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Cheque payments are except but must be in sterling please include your order number.
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Orders for collection at shows need to be place online by the Tuesday prior to the show this includes volume of a product line which could exceed the normal stock that I would take to a show. Once you have placed order please confirm collection arrangements by phone, there is a good reason for doing this.
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Goods are dispatched on Tuesdays and Thursdays each week by the Royal mail and larger items via Parcelforce. At busy times due to the attendance at shows orders will be dispatch as soon as it is possible to do so.
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Please do not use the contact use to place orders as this is for general enquiries.
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Note on posting - C & L Finescale is currently unable to ship to the United States and Canada.
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Please note for changes to office hours please refer to the blog on the homepage
Please note that the phone number has changed, The new contact number is 01372 458604
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Mon - 10.30 to 16.00
Tue - 10.30 to 16.00
Wed - 10.30 to 16.00
Thu - 10.30 to 16.00
Fri – 10.30 to 16.00 (Closed on some Friday's before Trade Shows)
Sat - CLOSED
Sun - CLOSED
​There is only one of me so please leave reasonable time between calls!